Refund & Cancellation Policy
eBookDaddy sells digital products, and digital purchases can be different from purchases of physical goods. Please review the product description, format, price, and delivery information before completing payment.
Because an ebook may become available immediately after successful payment, orders are generally not eligible for cancellation or refund once digital access has been supplied or the file has been made available for download. This rule is intended to reflect the nature of digital content and does not limit any consumer rights that cannot lawfully be excluded.
We will consider support or refund requests where there is a genuine order problem, such as a duplicate charge, a technical issue that prevents reasonable access to a purchased product, or a materially incorrect digital item being supplied. Where appropriate, we may first attempt to correct the issue by restoring access or providing the correct file.
To request assistance, contact us at ebookdaddy.online@gmail.com and include your order number, purchase email address, ebook title, and a brief description of the issue. Please do not send complete card details or OTPs.
Requests are reviewed based on the order records and circumstances of the case. Approved refunds, where applicable, are processed through the payment method or process available for the transaction and may take additional time to appear in your account.
If you have a problem with access, please contact us before making a chargeback request so that we can try to resolve the issue promptly.